2011 Highlights: Ethics and Transparency

• Our board of directors’ Audit Committee meets four times annually to oversee our responsibility efforts across all functions.
• We use a variety of approaches to solicit stakeholder feedback, and we use that feedback to shape our sustainability strategies.
• Our sustainable business practices focus on issues that are material to our company and important to our stakeholders.
• We track our progress using a Sustainability Assessment Matrix. Twice annually, we report our progress to our parent companies.
• We had no environmental, health and safety fines in the April 1, 2011, to March 31, 2012, reporting period.